Replacement Policy

There is a rare chance of getting a faulty product. If you face any issue with the product, you can replace the same under the warranty period of 6 months from the date of purchase. For replacement, you need to ship the product back to our address. Do mention the order id and the issue with the product on a white page in the parcel. This will help us to resolve the problem fast. 

If the device is having any significant issues then we will replace it with a new one (Same Product model) And if there is a very minor issue then we will repair the same and ship it back to your address. 

For earpiece products, the warranty of 6 months is valid only for the transmission modules and not for any electronic or magnetic earpiece nor for chargers and cables.

NOTE - The repair charge for all GSM-based products is Rs 3500 per product from Jan 2023 ( There is an increase of the same because of the high import tax for our products )

For Bluetooth products Rs 2700 per product

For 3.5 mm jack-based products Rs 1300 Product

Please note - We will never ship a new product without getting the old product back.